🧾 Return & Refund Policy

Last updated: August 6, 2025

Thank you for shopping at [Your Company Name]. We value your satisfaction and aim to provide a fair and transparent return process.

📦 Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return:

• Your item must be unused and in the same condition you received it.

• It must be in the original packaging.

• You must provide the receipt or proof of purchase.

❌ Non-Returnable Items

The following items are not eligible for return:

• Digital products (e.g. software, eBooks, downloadable files)

• Perishable goods (e.g. food, flowers)

• Gift cards

• Custom or personalized items

• Services already rendered

💵 Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

• If approved, your refund will be processed back to your original payment method within 7–10 business days.

• If rejected, we will contact you with the reason for the denial.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [support@example.com].

🚚 Shipping Returns

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Please send returns to:

[Your Company Name]
[Return Address Line 1]
[City, State, Zip Code]
[Country]

📩 Contact Us

If you have any questions about our return and refund policy, contact us:

📧 Email: support@example.com
📞 Phone: +1 (555) 123-4567

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